If you find that your Librti.com account is still unconfirmed, here are a few things that you can do to fix this.
1. Please make sure that you are not using the following email providers listed below. These are not supported. We recommend using protonmail.com.
- msn.com
- msn.ca
- live.com
- live.ca
- outlook.com
- outlook.ca
- hotmail.com
- hotmail.ca
If you registered with one of those email providers, please visit the following link, https://www.librti.com/page/account-settings-email where you can change the email you registered with to another one by entering the new one as shown on this screenshot:
If you don't have other email addresses, we recommend using protonmail.com. Then change your email address as explained above, and press "RESEND CONFIRMATION" as shown on the following picture:
2. If you are not using one of those email providers, then probably your confirmation ended up in SPAM. Please re-send the confirmation by logging into the following link https://www.librti.com/page/login, and then pressing the "RESEND CONFIRMATION" link as shown in the screenshot below:
3. If you are having trouble logging in to your account, and you were not using one of the unsupported email providers, you can do so by visiting the forgot password page: https://www.librti.com/page/forgot-password
4. If you are having trouble logging in to your account, and you used an unsupported email provider, then your 2 options would be to either request a new password via a support ticket by visiting this page, or by simply re-creating your account with a different email provider.
Please let us know if you need any additional support, by submitting a support ticket here: https://librti.freshdesk.com/support/tickets/new